Warranty & Repairs

We pride ourselves on producing the best quality gear that will withstand anything you throw at it.  However, if any pesky problems arise with your SYNC purchases, you can rest assured we'll do everything in our power to keep your gear working as hard as you do on and off the hill. 


We guarantee all of our products against manufacturer defect.  This means that if any defect occurs to a product that is a result of faulty manufacturing, we will happily send out a replacement ASAP.  This includes damage that does NOT occur from standard use or wear and tear. Such defects may include broken zipper teeth in concentrated areas, leaking insulation from the seams, or stitching failures.


If you don't think your damaged item falls into our warranty category, we also facilitate repairs with our very capable seamstress partner.  We make this process as easy as possible by connecting you directly with them! Repairs may include small rips or holes, snagged or loose threads, and snap replacements. Don't see your repair listed? Still submit a request and our partner will let you know if it's something they can repair.

More Information

Price List Estimates

Prices are subject to change and vary based on the complexity of the repair, age, wear, and desired aesthetic outcome.


  • Slider Replacement $25
  • Main Zipper Replacement $85-$125
  • Side Zipper Replacement $65-$125


  • Small (less than 25 square inches) $45-$75
  • Large (greater than 25 square inches or intersect with zippers, pockets, lining, etc.) $85-$155


  • Snap replacement $35
  • Buckle replacement $35-$55
  • Restitch seams (no damage to fabric) $35
Repair Time

On average, repairs take 3-4 weeks. During our partners peak time in the winter they can take up to 6 weeks.

Still have questions?

Give us a call during regular business hours at (970)-926-7731 or drop us a line at info@syncperformance.com. We'd love to hear from you!