We pride ourselves on producing the best quality gear that will withstand anything you throw at it. However, if any pesky problems arise with your SYNC purchases, you can rest assured we'll do everything in our power to keep your gear working as hard as you do on and off the hill.
We guarantee all of our products against manufacturer defect. This means that if any defect occurs to a product that is a result of faulty manufacturing, we will happily send out a replacement ASAP. This includes damage that does NOT occur from standard use or wear and tear.
If you don't think your damaged item falls into our warranty category, we also facilitate repairs with our very capable seamstress partner. We make this process as easy as possible and will handle all the fuss. All we ask of you is to simply pack the item up in a box with a prepaid label and provided repair form, and we take care of the rest! Here are some examples of what we will send out for repair.
Please follow the link to fill out our repair and warranty request form. We'll get back to you ASAP with next steps! If you're unsure how to classify your damaged item, please call us during regular business hours with questions at (970)-926-7731 or drop us a line at info@syncperformance.com. We'd love to hear from you!
