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COVID-19 Update | Note to our loyal customers and community

by Geofrey Ochs on March 16, 2020

 

To Our Loyal Customers And Community

As the impact of COVID-19 has increased around the world and here in the US, we felt it was important to connect and let you know what action SYNC Performance has taken. It's quite clear we're all in this together, and everything we have done is for the purpose of protecting the health of our employees and our customers, as well as our local, national and global communities. 

As of Monday, March 16th, we have temporarily closed our Vail, Colorado office and showroom. All employees are working remotely for the foreseeable future. In addition, we have suspended all domestic and international travel until further notice.

As a small business, it’s critically important we remain open for business at syncperformance.com. The SYNC Customer Experience team is fully operational remotely and available to help. Our distribution center is following CDC guidelines for cleanliness and transmission prevention and is currently operating at full capacity.

We have seen first hand the rapid spread in our mountain town county, closing our local ski resorts and shutting down nearly every local business. The threat to all of our communities is real and we're glad to see other businesses taking similar action to ensure social distance and halt the spread of this challenging virus. While we tackle what's in front of us, we hope we can all make room for some time outside, even if just for a moment, to connect with nature and look forward to adventures ahead.

As always, we appreciate your support and wish you all good health in the weeks and months to come. 

Sincerely,

Geof & Kris Ochs

Co-Founders, SYNC Performance

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Hi! We haven't had much snow in California yet so I have not had a chance to use my championship jacket yet. But it looks well constructed and I will let you know once I get out on the hill. BTW, last year I bought a long sleeve quarter zipper base layer which I love for hikes. I bought the fleece pants which I really love for winter hikes and hanging at the house. The front pocket sustained a wearing out with a hole in it now. That is a bummer but overall I have been very happy with all of your products. I am also an aging sometimes Masters racer at 61. When I was the age of the average Sync racer we did not have the sort of culture you have created for the racers and I love what you have done in this regard. Cheers!

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This jacket is beautiful and has a great fit. It is thick and substantial in weight, fitted nicely through the waist so it gives a nice shape, has lots of pockets, zippers appear to be heavy duty, and it's a nice color. Have not yet tested it skiing but I know it will hold up and be warm. I'm allergic to down, so the synthetic primaloft is great and hopefully the water resistance is very high. There are only 2 things I would change: maybe a tad more stretch in the shell fabric, and I really don't need the faux fur on the removable hood. This appears to be a serious skiers jacket. For reference I'm 5'8" and 130lbs but ordered a womens large so I could layer when needed and cinch up a bit when not. As a Northern Midwest skier we get a lot of wet and stormy days, with lots of racing, so hoping this holds up in the worst of it. Thanks SYNC!

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